Most clinics don't fail at medicine — they drown in messages. SmartyClinic exists so the front desk stops answering the same question for the hundredth time and gets back to caring for patients.
Patients message on WhatsApp at all hours — "Are you open?", "What does a visit cost?", "Can I come tomorrow?". Appointments live in a paper diary, patient details in someone's personal phone, and every reschedule is a round of phone-tag. The busier the clinic, the more messages go unanswered.
SmartyClinic puts appointments, patients, doctors and WhatsApp conversations in one shared workspace — and adds Smarty, a smart receptionist that answers instantly from your clinic's own information, books real appointments against real availability, and steps back the moment your team steps in.
Automation in healthcare communication has to earn trust. These are the rules we don't break.
Smarty answers only from your knowledge base and your custom instructions — your services, your timings, your tone. No generic canned replies.
The moment a receptionist replies, Smarty pauses automatically and hands the conversation over. Your team can always take the wheel.
Smarty does only what you allow: it books against real availability, escalates what it can't answer, and never invents information it doesn't have.
Clinics, doctors and receptionists each get a focused workspace with granular permissions — and every clinic's data stays isolated in its own workspace.
No roadmap promises — this is what clinics get when they sign up today.
Booking, rescheduling, cancellation and live statuses across doctors — with availability schedules and a doctor day view.
Profiles created automatically from WhatsApp, family members linked under one contact, visit history and notes.
A shared real-time inbox with media both ways, delivery receipts and patient context beside every chat.
Answers from your knowledge base, books real appointments, hands over to humans and works around the clock.
Appointment reminders, confirmations, follow-ups and no-show messages sent over WhatsApp.
Clinic dashboards and conversation stats, role-based access, two-factor authentication and per-clinic data isolation.
Set up your clinic workspace in minutes — appointments, patients and WhatsApp conversations, all in one place.
