Specialties
Show what each doctor treats, so patients are matched to the right person.
Features
Everything your clinic needs to run smoothly.
From the front desk to the doctor's day view, SmartyClinic covers the daily work of a clinic — and puts Smarty on WhatsApp so nothing waits until morning.
Clinic management & appointments
A schedule your whole team can trust.
Every appointment lives in one shared calendar with a clear status, so the front desk, the doctors and the whole clinic all look at the same truth. Reschedules and cancellations update instantly — whether a receptionist made the change or Smarty did it over WhatsApp.
- Create, reschedule and cancel appointments in a single flow
- Statuses that track the full visit: pending, confirmed, completed, cancelled, no-show
- Doctor availability schedules that bookings must respect
- A day view for each doctor — today's patients, in order
Patients
A patient directory that builds itself.
You don't type patients into SmartyClinic — they arrive. The first WhatsApp message creates a profile, and every visit, note and conversation after that attaches to it. One phone number can hold a whole family, each member with their own record.
- Profiles created automatically from WhatsApp conversations
- One primary contact per number, with family members linked by relationship
- Visit history and notes kept on every profile
- Stages that follow the journey from inquiry to patient
Doctors
Doctor profiles that do real work.
A doctor's profile isn't a bio page — it drives the schedule. Specialties, consultation fees and weekly availability feed straight into booking, so receptionists and Smarty both offer only slots that actually exist.
Doctors get their own focused workspace: their day, their availability, their patients — nothing else in the way.
Consultation fees
Fees on the profile — quoted consistently by staff and by Smarty.
Weekly availability
Working days and hours per doctor, the source of truth for every booking.
Doctor day view
Each doctor opens their day and sees their appointments in order.
Receptionists
A front desk built for the front desk.
Receptionists live in an operational dashboard made for their day: today's appointments, waiting conversations and patient lookups — with permissions the clinic controls.
Ops dashboard
One screen for the working day — appointments to handle and chats that need a human.
Granular permissions
The clinic decides exactly what each receptionist can create, edit or delete.
Seamless handover
Reply in any conversation and Smarty steps back — then resumes when you're done.
WhatsApp
One number, the whole team, zero missed chats.
Your clinic's WhatsApp becomes a shared inbox the entire team works from — live message updates, delivery and read receipts, and the patient's record open beside every chat.
Live for everyone
Messages appear in real time across the whole team — no refresh, no racing.
Media both ways
Send and receive photos, reports and files inside the same conversation.
Conversation search
Find any past chat by patient or content in seconds.
Two ways to connect
The official Meta WhatsApp integration, or a direct QR-based connection.
Smarty Receptionist
The colleague who never leaves the desk.
Patients message at 11pm, on Sundays, during your busiest hour. Smarty answers every one — from your clinic's own information, in your clinic's own voice — and doesn't just talk: it books, reschedules and cancels real appointments against real doctor availability.
- Answers only from your knowledge base and clinic data — no made-up replies
- Books, reschedules and cancels appointments patients actually get
- Sends reminders, confirmations, follow-ups and no-show messages
- Escalates to a human when a question needs one — and pauses whenever staff reply
Pre-visit intake
Your doctor walks in already knowing why.
A few hours before each appointment, Smarty quietly messages the patient on WhatsApp and asks what's bringing them in. Their answers become a clean, structured summary waiting on the doctor's screen — so the visit starts with understanding, not paperwork.
- Reaches out automatically before the visit — you set how many hours ahead
- Captures the complaint, how long, current medicines and allergies — in the patient's own words
- Turns replies into a doctor-ready summary on Today, the appointment and the prescription editor
- On by default, WhatsApp-window aware, never asks twice — and every clinic can switch it off
Knowledge base
You decide what Smarty knows.
Smarty has one source of truth: the knowledge base you build. Add your services, policies and FAQs — if it isn't in there or in your clinic data, Smarty won't claim it.
Text entries
Write answers directly — opening hours, policies, preparation instructions.
Uploaded files
Upload documents you already have; their content becomes answerable.
Website pages
Point at pages on your clinic website and let Smarty learn from them.
Answers stay grounded in your clinic's content — that keeps Smarty accurate, on-brand and safe to leave on overnight.
Analytics
Know how your clinic is really doing.
The clinic dashboard turns daily activity into charts you can act on — no exports, no spreadsheets.
Appointment trend
Bookings over time, so you can spot busy weeks and quiet ones early.
Status breakdown
Completed vs cancelled vs no-show at a glance — see where visits leak.
Patient growth
New patients arriving month by month, straight from real records.
Doctor workload
Appointments per doctor, so schedules stay balanced across the team.
Conversation stats and average response time are tracked too — so you know how fast patients hear back, from Smarty and from your team.
Roles & permissions
Everyone sees exactly what they should.
Access in SmartyClinic follows the job. Each role gets its own panel, each clinic's data stays isolated, and sensitive accounts can be locked behind two-factor authentication.
Clinic
Runs the practice: team, doctors, plan, Smarty settings and knowledge base.
Doctor
Their schedule, their availability, their patients — a distraction-free view.
Receptionist
Front-desk operations, scoped by per-person granular permissions.
Smarty
The receptionist that never clocks out — answering patients in every workspace.
- Granular staff permissions
- Two-factor authentication (TOTP)
- Per-clinic data isolation
See every feature working on your own clinic.
Create your workspace, add a doctor's schedule and watch the pieces connect — free to start, 7-day trial on paid plans.